Refund and Returns Policy

30-Day Satisfaction Guarantee

We stand behind our products. If you’re not satisfied for any reason, you may request a refund within 30 days of delivery. No return is required in most cases.

How It Works

To request a refund, email hello@revelpeptides.com and include:

  • Your order number
  • A brief explanation of the issue

We will review your request and process eligible refunds promptly.

Damaged, Incorrect, or Missing Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and include:

  • Your order number
  • Photos of the product
  • Photos of the packaging

We will work to resolve the issue as quickly as possible.

Returns

Returns are not required for most refund requests.

In certain situations, we may request that a product be returned for quality review purposes. If a return is requested, we will provide instructions and cover reasonable return shipping costs.

Refund Conditions

We reserve the right to:

  • Deny or limit refunds in cases of suspected misuse, abuse, fraud, or policy violations
  • Limit future ordering privileges if the guarantee is repeatedly used without valid reason

These measures help us maintain fair pricing and product quality for all customers.

Refund Processing

Approved refunds are issued to the original payment method.

Please allow 5–10 business days after approval for the refund to appear on your account. Processing times may vary by bank or card issuer.

Late or Missing Refunds

If you have not received a refund after the stated processing period:

  1. Check your bank or card account again.
  2. Contact your credit card provider, as posting times may vary.
  3. Contact your bank, as additional processing delays can occur.

If you still have not received your refund, please contact us at hello@revelpeptides.com.

Proof of Purchase

To process a refund request, proof of purchase may be required, including an order number or purchase confirmation.

Compliance Notice

All products are sold strictly for laboratory research use only and are not intended for human or veterinary consumption.

Any use inconsistent with our Terms of Service or product labeling may void eligibility for refunds.

Contact

Email: hello@revelpeptides.com

Customer Support Hours:
Monday–Friday, 9:00 AM – 5:00 PM PST